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Slow Wi-Fi? 7 Fixes to Try Before You Call IT

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After more than 25 years in IT, I can tell you the most common call I get is some version of "the internet is slow." The good news is that most of the time the problem is not your provider. It's something small you can fix in a few minutes, and it won't cost you a dime. Work through these in order. Each one rules out a common cause. Fix 1: Restart your router and modem the right way Everyone says "turn it off and on again," but the details matter. Unplug both the modem and the router from power, wait a full 60 seconds, then plug in the modem first. Give it a couple of minutes to connect before powering on the router. Those minutes let both devices reset and reconnect cleanly. Fix 2: Test the speed over a cable Plug a laptop directly into the router with an Ethernet cable and run a speed test. If the wired speed is close to what you pay for, your internet service is fine and the problem is your Wi-Fi. If the wired speed is also slow, the problem is upstream, ...